Privacy Policy

1. Information We Collect

We collect information you provide directly, such as your name, email address, and any communication with our support team. We may also collect technical information about your device and usage patterns to improve our Services and troubleshoot issues.

2. Information We Never Collect

Tangrid does not collect, store, upload, or share any screen recordings, screenshots, live window previews, or other screen content from your device. If you grant macOS Screen Recording permission, that access is used only locally on your Mac so Tangrid can display window previews and related interface features. Your screen content stays on-device and is not transmitted to our servers.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Services
• Process transactions and send related information
• Send promotional communications (with your consent)
• Respond to your inquiries and provide customer support
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address fraud and technical issues

4. Information Sharing

We do not sell or share your personal information with third parties for their marketing purposes. We may share information with service providers who assist us in operating our website and conducting business, such as Paddle (our payment processor), subject to confidentiality agreements. We may also disclose information when required by law or to protect the rights, privacy, safety, or property of Tangrid, our users, or the public.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.

6. Data Retention

We retain your personal information for as long as necessary to provide our Services and fulfill the purposes outlined in this Policy. You may request deletion of your personal data at any time by contacting us ataiboard.contact@gmail.com.

7. Your Rights and Choices

Depending on your location, you may have the right to:

• Access your personal information
• Correct or update inaccurate information
• Request deletion of your information
• Opt-out of certain communications
• Withdraw consent for data processing

To exercise these rights, please contact us ataiboard.contact@gmail.com.

8. Third-Party Links

Our Services may contain links to third-party websites and services that are not operated by us. This Policy does not apply to third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services before providing your information.

9. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by updating the "Last updated" date at the top of this page. Your continued use of the Services after any changes constitutes your acceptance of the updated Policy.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us ataiboard.contact@gmail.com.